Location: Fort Smith Town Hall / Municipal Office
Status: Full Time Indeterminate
Closing Date: Open Until Filled
Summary of Position & Outline of Duties
Under the direct supervision of the Director of Corporate Services, the incumbent is the first contact with the public and acts as receptionist, cashier, processor of applications for various required licenses, and other miscellaneous duties associated with the position of Clerk/Receptionist.
The incumbent’s duties include greeting customers, answering the telephone, processing all monies that come into the Town, processing of applications for various licenses and permits, processing both incoming and outgoing mail, answering and relaying all fire department calls received during business hours, purchasing and stocking office supplies, preparation of various work orders, control petty cash.
Knowledge, Education and Experience
Must have excellent communication skills. Must have the ability to effectively communicate, oral
and written, with others.
• Demonstrated excellence in customer service and the ability to multi-task in a busy team
environment is essential.
• Ability to work effectively, individually and as part of a team, and work under minimal supervision; establish and maintain effective working relationships with a variety of internal and external customers. Ability to use tact and discretion.
• Knowledge and experience working with MS Office applications such as Word, Outlook and Excel.
• Working knowledge and experience in processing Accounts Payable and Accounts Receivable.
These skills are normally gained by obtaining:
• High School diploma or equivalent.
• Working knowledge of accounting.
• Formal training in Office Administration
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